1. Appliances (e.g., fridge, oven, washing machine, dishwasher)

• Common Issues: It is not working, leaking, making strange noises, and not performing as expected.

• Troubleshooting Questions:

  • Is the appliance plugged in and receiving power?

  • Have you checked the circuit breakers or fuse box?

  • Is there any visible damage or leaks around the appliance?

  • When was the appliance last serviced?

  • Are there any error codes displayed that could indicate the problem?

**2. Boiler and Central Heating System

• Common Issues: No heating, no hot water, unusual noises, and pressure issues.

• Troubleshooting Questions:

  • Is the boiler turned on and set to the correct mode?

  • Is there an error code displayed on the boiler?

  • Have you checked the thermostat and settings?

  • Is the boiler pressure within the normal range (typically 1-2 bars)?

  • Have radiators been bled recently to remove air pockets?

3. Plumbing (e.g., sinks, toilets, showers, baths)

• Common Issues: Leaks, blockages, low water pressure, running toilets.

• Troubleshooting Questions:

  • Are there visible leaks or moisture around pipes and fixtures?

  • Is the water pressure consistent across all taps?

  • Have you checked for blockages or slow drainage?

  • Are all valves open and functioning properly?

  • Is the problem localized to one area or affecting the entire property?

4. Electrical Systems (e.g., lighting, outlets, wiring)

• Common Issues: Power outages, flickering lights, faulty sockets, tripped circuits.

• Troubleshooting Questions:

  • Have you checked the fuse box or circuit breakers?

  • Are multiple outlets or lights affected, or just one?

  • Is there any unusual smell or visible damage around outlets?

  • Are light bulbs securely fitted and working?

  • Have you noticed any recent electrical surges or faults?

**5. Windows and Doors

• Common Issues: Difficulty opening or closing, drafts, broken locks, cracked glass.

• Troubleshooting Questions:

  • Are locks and handles functioning correctly?

  • Are there visible cracks or damage to the glass or frames?

  • Is there a draft coming through closed windows or doors?

  • Are windows and doors properly aligned with their frames?

  • Have seals or weather-stripping been checked for wear and tear?

**6. Roof and Guttering

• Common Issues: Leaks, blocked gutters, damaged tiles or slats.

• Troubleshooting Questions:

  • Are there any signs of water ingress or damp spots on ceilings?

  • Are gutters overflowing or visibly blocked?

  • Can you see any missing or damaged tiles from the ground?

  • Have any recent severe weather events could have caused damage?

  • Is there any debris or vegetation buildup in gutters or downpipes?

**7. Walls and Ceilings

• Common Issues: Cracks, damp patches, peeling paint, mould growth.

• Troubleshooting Questions:

  • Are there any visible cracks or discoloration on walls or ceilings?

  • Are there signs of dampness, such as mould or a musty smell?

  • Have there been any recent leaks or plumbing issues?

  • Is the problem localized to one area or more widespread?

  • Has the property been adequately ventilated?

**8. Smoke Alarms and Carbon Monoxide Detectors

• Common Issues: Faulty alarms, chirping sounds, dead batteries.

• Troubleshooting Questions:

  • Are the batteries installed and working?

  • Have the alarms been tested recently?

  • Is the detector clean and free of dust?

  • Are the detectors within their expiry date?

  • Are they installed in the correct locations (e.g., near bedrooms)?

9. Security Systems (e.g., alarm systems, CCTV, locks)

• Common Issues: Malfunctions, cameras not recording, broken locks.

• Troubleshooting Questions:

  • Is the security system powered and connected to the network?

  • Have sensors and batteries been checked recently?

  • Are locks functioning correctly and securely?

  • Is the system armed or disarmed correctly?

  • Are there any recent software updates or maintenance that could affect functionality?

10. Outdoor Areas (e.g., fences, gates, driveways, gardens)

• Common Issues: Broken fences, overgrown gardens, cracked paving, drainage issues.

• Troubleshooting Questions:

  • Are fences and gates stable and secure?

  • Is there visible damage to driveways or paths?

  • Is the garden maintained, or are plants overgrown?

  • Is there standing water or drainage issues in outdoor areas?

  • Has there been any recent weather that could have caused damage?

11. Furniture and Furnishings (if provided)

• Common Issues: Wear and tear, broken or unstable furniture, and stained upholstery.

• Troubleshooting Questions:

  • Is the furniture stable and safe to use?

  • Are there any visible stains, tears, or damage?

  • Have any recent incidents or heavy use affected the furniture?

  • Are fixtures like curtain rods and blinds securely fitted?

  • Are repairs feasible, or is replacement more cost-effective?

12. Insulation and Ventilation

• Common Issues: Dampness, condensation, poor energy efficiency.

• Troubleshooting Questions:

  • Is the property adequately insulated (e.g., loft, walls)?

  • Are there any signs of condensation or mould?

  • Is ventilation adequate, with working extractor fans and air bricks?

  • Have you noticed a significant change in heating bills or indoor temperature?

  • Are windows being regularly opened to allow airflow?